Brussels (Brussels Morning Newspaper) – In the first half of 2025, Brussels City Council’s cleanliness department received 14,000 reports via Fix My Street. Most complaints were about illegal dumping (11,342), non-compliant garbage bags (1,147), and full or dirty public bins (565).
As VRT NEWS reported, since the start of 2025, people in Brussels have made close to 14,000 reports using the city’s public reporting platform. Most of the reports, more than 11,000, were about illegal dumping. People left trash or items in public areas where they should not. There were also 1,147 reports about garbage bags being put outside too early or in the wrong kind of bag.
Another 665 reports were about trash bins or containers that were either full or blocked. Some people also reported things like traffic signs or building materials that were left behind (457 reports), and others noticed illegal graffiti tags (341 reports). March was the busiest month for complaints, with 2,800 reports, while May had fewer, with 1,987.
What role does Fix My Street play in a cleaner Brussels?
Those living in Brussels may report things they see in public spaces through an app and website – Fix My Street (called EL). These observations can be anything from a pothole or broken street light to damaged benches or garbage in the street.
Officials mentioned that using the app is easy. People just choose the location on a map, write a short note about the problem, and they can also add a photo if they want. After that, the report is sent to the right city service, like Bruxelles-Propreté or Bruxelles Mobilité. They are the teams that fix the problem. If people report something, they can ask to get updates so they know what is happening with their report.
The number of reports about cleanliness problems in Brussels keeps going up every year through the Fix My Street platform. In 2022, people made 18,175 reports. In 2023, that number grew to 23,176. By 2024, it rose even more to 29,717.
Officials mentioned that the rise in reports shows that Fix My Street is now a trusted way for people to tell the city about problems. It helps city workers know what needs fixing and lets the public take part in making the city a better place.
Brussels Alderman for Public Cleanliness, Anas Ben Abdelmoumen (PS), is glad that more people are using the Fix My Street platform. He thanked the people of Brussels for helping report problems. He said the city wants to hear about cleanliness issues right away so they can fix them fast.
By asking people to report problems as soon as they see them, the city hopes to clean up streets faster and keep public places safe. The alderman also made it clear that working together with the public is important. He mentioned that when people and city workers join forces, they can help keep Brussels clean and pleasant for everyone.
