Genk (Brussels Morning Newspaper): Seyhan Memishev, a Bulgarian cancer patient, relies on intercultural mediator Gülsen Cigek for effective communication with medical staff in Dutch. This support helps him express concerns and understand treatment options, enhancing his healthcare experience.
Seyhan Memishev, a cancer patient, is in the oncology ward and struggles to communicate with the medical staff because he speaks only a little Dutch. An intercultural mediator is often present to help. This mediator assists Seyhan in understanding the doctors when they discuss his treatment options and allows him to express his needs and concerns.
How does Gülsen Cigek support cancer patients like Seyhan Memishev?
An intercultural mediator Gülsen Cigek, highlights the importance of their role in healthcare. She says that patients feel relieved when they see mediators because it allows them to communicate directly with their doctors. This interaction helps patients like Seyhan ask questions and feel reassured. With the mediator’s support, Seyhan can express his concerns and feel understood and respected, making it easier for him to navigate his treatment in his language.
A patient from Bulgaria Seyhan, who speaks Turkish, appreciates his intercultural mediator. He says, “I am very thankful she is here to support me and my family.” He explains that without the mediator, it would be hard for him to understand his medical situation. The mediator talks to the doctor first to help Seyhan know what to expect, whether it’s more information or bad news, showing how important their support is.
